For high definition TiVos, consider the TiVo repair and diagnostic service.
The service covers all standalone standard definition TiVos. Note that even if your power supply *looks* fine, it might still be bad, so this visual test only really helps if you are able to see a problem.ģ) If a replacement drive (and/or power supply) does not solve your problem, or if you want to send your TiVo in for repair, you might consider the TiVo flat-fee repair service that weaKnees offers. To order a new TiVo power supply, visit weaKnees. When inspecting a power supply, you are looking for a capacitor that is bulging at the top. In the TCD648250, TCD652160, and TCD65800 models especially (but also other TiVo models), it is often possible to visually inspect your power supply and determine whether it is bad. If you have one of these TiVo models, we recommend that you consider a replacement power supply as well. When a power supply fails, it can also damage your hard drive, so it's hard to know whether a drive is also bad. In some model TiVos, a failed power supply can cause the DVR to stick on the Welcome, Powering Up screen.
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We recommend weaKnees for a number of reasons: (1) Their customer support is exemplary (offering toll-free phone support, live chat and email support) (2) they will allow returns within 30 days (subject to a restocking fee) in case a drive doesn't solve your problem (3) they offer free shipping and (4) they have been in business since 2001. Once you have your TiVo model, you can visit weaKnees, which has preprogrammed hard drives for every TiVo model. To do this, you will first need to find your TiVo model on the back of your TiVo, or see this page, which will tell you what model TiVo you have based on the first three digits of your TiVo's 15-digit TiVo Service Number. We recommend that you purchase a preprogrammed, ready-to-install hard drive for your specific TiVo model. With certain TiVo models, you might consider a replacement power supply as well, as power supplies in some models are more likely to fail than others. There is no easy way to verify that this is the problem (other than testing your drive, see the "Expert" section below), but given how likely it is that you have a bad drive, we recommend that you try a replacement hard drive first. In the vast majority of cases, a TiVo that is stuck on powering up needs a new hard drive.
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(Note that in some older TiVo models, this screen will not appear if you are connecting from the TiVo to the TV using coaxial cables.) This problem can occur on any TiVo and appears when you first plug the unit in. When you plug in your TiVo, you see a screen that says, "Welcome, Powering Up," "Welcome, Starting Up" or a similar opening message and it never changes or disappears. This is probably the easiest symptom to describe. If you are not able to receive all of your local TV stations, then there is a good chance you need a preamplifier to help boost the weak signals.Your TiVo: Symptoms you may be experiencing Perform a channel scan using the remote control for your TV/converter box. Connect only one TV or converter box to the antenna. Helpful Tip: To determine if you need a PA18 Preamplifier, first make sure your antenna is pointed in the direction of your local broadcast towers. Includes low-loss power inserter, two 36" weather-proof, high-performance coaxial cables, and 12V DC power supply. The PA18 can be mast-mounted close to the antenna before the signal has weakened through the coaxial cable running between the antenna and the TV or converter box. Clean, consistent signal performance for reliable picture quality and reception. or more of coaxial cable from the antenna to the TV, and/or the use of splitters, our PA18 UHF/VHF Preamplifier will ensure ample gain while maintaining low-noise figures. All preamplifiers boost signal, but most also introduce noise - an undesirable signal which, when strong enough, can lead to poor or no reception. For TV antenna installations with weak signals in rural locations, 100 ft.
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